Principles and Values
Client Relationships and Personal Attention
Through our close personal attention, we develop long-term personal and professional relationships with our clients.
We are genuine in our desire to serve the customer. By being prompt, efficient and knowledgeable, we demonstrate that we honor and value our customers and that we are here to serve them.
We work together harmoniously as a business unit with our clients, vendors and other professionals to insure that every project is complete to everyone’s satisfaction.
- We understand that commitment and cooperation are necessary to be a winning team
- We actively work to keep a positive mental attitude
- We are loyal to one another
- We openly discuss our differences and give each other the benefit of the doubt.
We stand up for our beliefs and live up to our own high character standards. We advise our clients to do the right thing, even though it may not be the most profitable for our business.
We value knowledge and strive to be the best at whatever we do. Our expertise is enhanced through on-going education, reading and self-improvement.
Team Member Focus/Recognition
We recognize one another as individuals and treat each other fairly and with respect. This is to reinforce our sense of self-worth and communicate our importance to the firm.
We communicate our fees up-front and bill fairly. We expect reasonable profitability for every business agreement to provide satisfactory employee income, improved client services and progressive company growth.
We actively participate in community service through civic organization involvement, public speaking engagements and trade association service.